What’s with the “tude”?

I had to get some stuff done yesterday that I had put off all month long. I had to go to the BMV to get a new license and renew my car registration. I had been dreading the long lines and I really didn’t want this taking up my whole afternoon. Well to my surprise there was one person in line and that was it! Woohoo! Score one for Jordan! This was going to be a breeze. I get up to the counter and there in front of me is one of the clerks and she has this scowl on her face as if to say to me ”Don’t EVEN think of asking me any dumb questions”. So I politely say good afternnon, how are you and the all the pleasantries that I would give to anyone else. After a quick hi she asked what I wanted and told her I needed a new driver’s license and renew my tags. She asked to see my driver’s license , so there I stood struggling to get it out of my wallet and while I was yanking and tugging this woman had the nerve to roll her eyes and mumble a couple of things under her breath and then she snapped ”Just give it to me!” Geez! I apologized for having it lodged in my wallet and explained that I needed to change my last name to my new married name and asked if I just needed to give her my social security card as proof……the woman quickly gave me a dirty look and said “You need your marriage license” and I replied that I had no clue where it was and she responded with another eye roll and repeated ”You need your marriage license”.  I don’t think words could explain how rude this woman was but this isn’t the only time this has happened. Every time I’ve had to go into the BMV I’m treated with such hostility. I just don’t get it??? I could see if there was a huge line behind me but I was the only one there! She even told me that they hardly had anyone in all day! So what is with all the attitude? I realize working with the public isn’t always an easy job…..ahem, I do it!!! Yes, people complain to you over dumb things and they ask stupid questions and yes some are just plain rude BUT COME ON!!! I was the person that came up and greeted you with a smile, said hello and asked how your day was!! You can’t take the energy to smile back and ask how you can help me? I just don’t get it?  I always try to put myself in the other persons shoes…maybe her cat died? Maybe she ran over her cat? Maybe her cat didn’t like her and he threw himself in front of her car? Oh, who knows just glad that I don’t have to deal with her next year…..I’ll be renewing my tags by computer like I usually do! Take that BMV lady!

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